Privacy Policy

Agmatrimony (“we”, “us”, “our”) operates a matrimonial matching service available through our website and related applications. This Privacy Policy describes how we collect, use, disclose, store, and safeguard information when you access or use our services.

By registering or continuing to use Agmatrimony, you acknowledge that you have read this policy. If you do not agree, please discontinue use of the service.

We collect information necessary to operate a trusted matrimonial platform. This may include:

• Account & profile data: Name, gender, date of birth, contact details (email, mobile number), photographs, religion, community, education, occupation, location preferences, family details, lifestyle fields, and other information you choose to provide on your profile.
• Verification & safety: Information submitted for verification or when you report concerns; metadata associated with uploads (e.g., file type).
• Communications: Messages you send through in-platform chat or email to our support team.
• Transaction data: If you purchase a subscription or pay for services, payment references and billing status processed by our payment partners (we do not store full card numbers on our servers).
• Technical data: IP address, device type, browser type, approximate location derived from IP, log timestamps, and cookies or similar technologies as described below.

We use personal information for purposes including:

• Creating and displaying your profile to eligible members according to your visibility settings.
• Operating search, filtering, recommendations, and interest-based matching features.
• Processing subscriptions, renewals, and customer support requests.
• Detecting fraud, abuse, spam, or violations of our Terms of Service.
• Sending service notifications (e.g., account verification, interests received, subscription status).
• Improving platform performance, security, and user experience through analytics in aggregated form where possible.
• Complying with applicable laws, court orders, or lawful requests from authorities.

Depending on your jurisdiction, we rely on one or more of the following bases: performance of a contract (providing the services you requested); legitimate interests (security, analytics, service improvement); consent (e.g., marketing communications where required); and legal obligation.

We do not sell your personal information. We may share limited data with:

• Other members: Information visible on your profile as controlled by our product rules and your settings (for example, contact details may be restricted until mutual acceptance).
• Service providers: Hosting, email delivery, analytics, payment gateways, customer-support tooling, and security vendors bound by confidentiality obligations.
• Legal & safety: When required by law or when we reasonably believe disclosure is necessary to protect rights, safety, or investigate misuse.
• Business transfers: In connection with a merger, acquisition, or asset sale, subject to safeguards consistent with this policy.

We retain information only as long as needed for the purposes above, including dispute resolution and legal compliance. When you delete your account or request erasure where applicable, we remove or anonymise data within a reasonable period unless retention is required by law.

We implement administrative, technical, and organisational measures designed to protect personal data (e.g., access controls, encryption in transit where standard, monitoring). No method of transmission over the Internet is completely secure; we encourage strong passwords and vigilance against phishing.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability or to lodge a complaint with a supervisory authority. To exercise rights, contact us at agroha@gmail.com. We may need to verify your identity before fulfilling a request.

We use cookies and similar technologies for session management, preferences, analytics, and security. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Agmatrimony is intended for adults seeking matrimonial matches. We do not knowingly collect personal information from individuals below the minimum marriageable age applicable in their jurisdiction. If you believe we have collected such information, please contact us immediately for deletion.

Your information may be processed in countries where we or our providers operate. Where required, we implement appropriate safeguards (such as contractual clauses) for cross-border transfers.

We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last updated” date and, where appropriate, notify you through the platform or email. Continued use after changes constitutes acceptance of the revised policy.

Questions about privacy or this policy? Email agroha@gmail.com.

Postal address: 83, Model Basti, East Park Road, Karol Bagh, New Delhi - 110 005